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Announcements and FAQs

Thread Last Post Replies Views
Testimonials
by alanma
by applianceandmatt... Testimonials
02-19-2014 8:46 PM
10 3,430

Topics

Thread Last Post Replies Views
Instant mesaging clients (Pidgin/Psi)
by ludo3
by ludo3 Instant mesaging clients (Pidgin/Psi)
04-18-2014 4:37 PM
3 134
Mobile App Integration
by dmadsen
by shahzad.ashraf Mobile App Integration
04-18-2014 6:39 AM
1 47
Problem with webchat widget
by Joe.St..Clair
by shahzad.ashraf Problem with webchat widget
04-10-2014 7:57 AM
1 80
Need a 2 minutes offline option. Please. :)
by voiSip.Agent
by shahzad.ashraf Need a 2 minutes offline option.  Please.  :)
04-10-2014 7:19 AM
1 113
Banckle Chat is offline for maintenance !
by alenchan
by shahzad.ashraf Banckle Chat is offline for maintenance !
04-09-2014 8:54 AM
5 393
Custom Fields Issue
by bodiwala
by shahzad.ashraf Custom Fields Issue
04-08-2014 10:26 AM
1 105
Mode busy no work
by contact123456
by shahzad.ashraf Mode busy no work
04-08-2014 9:45 AM
3 235
Banckle chat app not working
by tlchew
by shahzad.ashraf Banckle chat app not working
03-31-2014 12:25 PM
6 617
Not able to see if customers are replying while chatting.
by Mundo
by shahzad.ashraf Not able to see if customers are replying while chatting.
03-27-2014 9:14 AM
1 128
Multi Site Deployment and Language Support
by john123456789
by shahzad.ashraf Multi Site Deployment and Language Support
03-25-2014 7:35 PM
3 230
Internet Explorer Issue
by alicia1
by shahzad.ashraf Internet Explorer Issue
03-19-2014 7:52 AM
1 126
Offline Messages and Sound Notifications
by paul.fitzsimmons
by shahzad.ashraf Offline Messages and Sound Notifications
03-18-2014 8:19 AM
1 114
Chat widget scrolling with the page
by paulblack4
by shahzad.ashraf Chat widget scrolling with the page
03-17-2014 6:50 PM
1 92
Can't get Chat widget to display on my Joomla website
by paulblack4
by shahzad.ashraf Can't get Chat widget to display on my Joomla website
03-17-2014 9:30 AM
2 165
Feedback - use of space on the monitoring page
by paulblack4
by paulblack4 Feedback - use of space on the monitoring page
03-14-2014 10:21 AM
1 96
SalesForce Integration
by mike.huegli
by shahzad.ashraf SalesForce Integration
02-23-2014 2:07 PM
2 217
Best Chat App I've seen so Far.
by applianceandmattresscenter
by shahzad.ashraf Best Chat App I've seen so Far.
02-20-2014 6:29 PM
1 179
Auto-invites and Interactive Map
by consulfinanceoff
by shahzad.ashraf Auto-invites and Interactive Map
02-11-2014 9:06 AM
1 163
is there a visual sign that someone is trying to chat?
by jenniferb1
by noman.ali is there a visual sign that someone is trying to chat?
02-10-2014 5:46 PM
3 532
Offline Message Forwarding
by dan3
by shahzad.ashraf Offline Message Forwarding
02-10-2014 10:10 AM
1 166
Live Chat Widget Javascript Integration and Customization Query
by mz1
by noman.ali Live Chat Widget Javascript Integration and Customization Query
02-07-2014 7:55 PM
1 183
How to make Banckle Chat Online on Wordpress Website?
by info23
by noman.ali How to make Banckle Chat Online on Wordpress Website?
02-06-2014 3:16 PM
1 183
Mobile client for Banckle Chat
by anthonyatsmallbiz
by noman.ali Mobile client for Banckle Chat
02-05-2014 3:25 PM
1 164
Integration of Banckle Chat on Wordpress
by dpalmstein
by noman.ali Integration of Banckle Chat on Wordpress
02-05-2014 3:06 PM
1 136
Chat Integration With Meeting App
by ken3
by shahzad.ashraf Chat Integration With Meeting App
02-03-2014 10:22 AM
1 138
Can I ban IP of some visitors in Banckle Chat?
by laustrega
by noman.ali Can I ban IP of some visitors in Banckle Chat?
02-03-2014 4:59 AM
1 131
Display Name is not being pushed from Accounts to Banckle Chat
by info20
by paulblack4 Display Name is not being pushed from Accounts to Banckle Chat
01-30-2014 1:47 PM
1 142
Banckle Chat Subscription Plan and New Year Discount
by manosxanthoulis
by noman.ali Banckle Chat Subscription Plan and New Year Discount
01-30-2014 9:35 AM
1 155
White/black list feature is not working
by tythomas
by noman.ali White/black list feature is not working
01-28-2014 9:12 AM
2 237
Pass Visitor's Name and Email to Live Chat Widget
by steve12
by noman.ali Pass Visitor's Name and Email to Live Chat Widget
01-27-2014 9:25 AM
6 809
Push Notifications for Banckle Chat iOS app
by info17
by noman.ali Push Notifications for Banckle Chat iOS app
01-27-2014 9:00 AM
1 227
Live chat system for website
by mz1
by noman.ali Live chat system for website
01-24-2014 8:34 PM
1 168
How to download live chat module for Joomla 3.0
by maldonado.2025
by noman.ali How to download live chat module for Joomla 3.0
01-24-2014 7:21 PM
1 240
Gzipping Server Side Scripts
by danimateu
by shahzad.ashraf Gzipping Server Side Scripts
01-24-2014 5:48 PM
3 347
Banckle Chat Widget - Responsiveness
by roxanne
by noman.ali Banckle Chat Widget - Responsiveness
01-21-2014 11:42 PM
2 659
Changing Live Widget Icon
by steve12
by shahzad.ashraf Changing Live Widget Icon
01-21-2014 3:03 PM
1 199
Felicitaciones (congratulations)
by cuentosverdes
by noman.ali Felicitaciones (congratulations)
01-20-2014 10:45 PM
1 239
Joomla Plugin Download
by keith.mason
by shahzad.ashraf Joomla Plugin Download
01-17-2014 4:57 PM
1 190
Drupal 7 Integration Issue
by samgarfield
by noman.ali Drupal 7 Integration Issue
01-13-2014 1:48 AM
3 457
Live Chat queries regarding Proactive Invitations, Post Chat Surv...
by zlagreca
by noman.ali Live Chat queries regarding Proactive Invitations, Post Chat Survey, Customization, Chat Visibility
01-10-2014 11:36 AM
1 236
Issue with Canned Messages
by tlchew
by shahzad.ashraf Issue with Canned Messages
01-06-2014 5:46 PM
1 152
Forward to another website when operator is offline
by support51
by shahzad.ashraf Forward to another website when operator is offline
12-23-2013 9:50 AM
1 252
Error when loading the chat widget
by paulblack4
by shahzad.ashraf Error when loading the chat widget
12-19-2013 7:19 PM
1 202
Can I add Banckle Chat to my e-STORE site as well as my webiste?
by arobbie
by shahzad.ashraf Can I add Banckle Chat to my e-STORE site as well as my webiste?
12-13-2013 5:13 PM
1 249
Can I get a report from Banckle of all the keywords being used wh...
by arobbie
by shahzad.ashraf Can I get a report from Banckle of all the keywords being used when finding our site
12-13-2013 4:20 PM
1 214
Can I alter the time limit before the Chat box becomes live?
by arobbie
by shahzad.ashraf Can I alter the time limit before the Chat box becomes live?
12-13-2013 3:51 PM
1 255
Chat Targeting not Working as Expected
by arobbie
by arobbie Chat Targeting not Working as Expected
12-13-2013 12:00 PM
2 422
How to forward a live chat offline message to email?
by mattheww
by noman.ali How to forward a live chat offline message to email?
12-11-2013 5:04 PM
1 321
Reporting from Multiple Websites
by jdalrymple
by noman.ali Reporting from Multiple Websites
12-10-2013 7:34 AM
1 263
Can I hide live chat icon when no operator is online?
by oleg.khvedkovich
by noman.ali Can I hide live chat icon when no operator is online?
12-06-2013 11:23 PM
1 296
unable to get pop up window with bcl_startChat() function
by VAthavale
by noman.ali unable to get pop up window with bcl_startChat() function
11-28-2013 2:02 AM
1 309
Using Expert Mode in Free Plan
by test.mpass
by shahzad.ashraf Using Expert Mode in Free Plan
11-20-2013 7:36 PM
1 335
Operator Appearing Offline on WordPress Website
by chat123456789
by shahzad.ashraf Operator Appearing Offline on WordPress Website
11-20-2013 6:48 PM
1 343
Thank you for the great support and product
by sd
by Farooq.Sheikh Thank you for the great support and product
11-18-2013 6:27 AM
2 719
Please stand by message doesn't go away
by jenniferb1
by shahzad.ashraf Please stand by message doesn't go away
11-15-2013 4:15 PM
1 339
Chat scolling issue.
by office12345678910
by shahzad.ashraf Chat scolling issue.
11-15-2013 4:09 PM
1 263
How to Update Live Chat Operator's Display Name
by mohamad_mh200
by noman.ali How to Update Live Chat Operator's Display Name
11-09-2013 9:19 AM
1 360
How to Setup a new Live Chat Operator?
by weddingnv
by noman.ali How to Setup a new Live Chat Operator?
11-05-2013 10:23 PM
2 515
Live Chat Widget Translation in Russian
by supsurfru
by noman.ali Live Chat Widget Translation in Russian
11-05-2013 12:46 AM
1 498
Issues with web interface and mobile app
by Peter.Glynn
by shahzad.ashraf Issues with web interface and mobile app
10-30-2013 10:50 PM
1 368
Live Chat Widget Customization - Header Color Change
by raj.raybose
by noman.ali Live Chat Widget Customization - Header Color Change
10-30-2013 6:27 PM
1 479
Error in customizing live chat
by birender_singh1
by noman.ali Error in customizing live chat
10-28-2013 7:22 PM
1 339
How to take a chat
by raju.btech
by noman.ali How to take a chat
10-28-2013 4:48 AM
1 206
Mobile Browser Viewing and Customization
by jamie
by shahzad.ashraf Mobile Browser Viewing and Customization
10-21-2013 11:45 AM
1 978
How to reposition live chat widget?
by whatsmyfault1
by noman.ali How to reposition live chat widget?
10-18-2013 7:18 PM
1 370
Banckle Chat - File Storage Configuration and Canned Messages
by TJennings
by noman.ali Banckle Chat - File Storage Configuration and Canned Messages
10-18-2013 4:25 AM
1 302
Queries on Banckle Chat
by tlerma
by shahzad.ashraf Queries on Banckle Chat
10-15-2013 12:01 AM
1 339
Feature Request: Visitor Log
by voiSip.Agent
by shahzad.ashraf Feature Request: Visitor Log
10-14-2013 9:18 AM
1 299
Live Chat Widget - Language Customization
by guillermocazares
by noman.ali Live Chat Widget - Language Customization
10-10-2013 8:11 AM
1 326
Banckle Chat Sign In Issues
by jackbryant
by noman.ali Banckle Chat Sign In Issues
10-10-2013 7:01 AM
1 296
Banckle Chat - iOS Application Issue
by edmarccollantes
by edmarccollantes Banckle Chat - iOS Application Issue
10-06-2013 4:06 PM
2 453
Live Chat Configuration on WordPress 3.6 Website
by andrew12
by noman.ali Live Chat Configuration on WordPress 3.6 Website
09-26-2013 10:01 AM
1 298
Banckle Chat - Multiple and Different Live Chat Icons on One Webs...
by contest.wt
by noman.ali Banckle Chat - Multiple and Different Live Chat Icons on One Website
09-24-2013 10:26 AM
1 443
unable to type on pop up
by shaun.ling
by noman.ali unable to type on pop up
09-18-2013 10:47 AM
5 1,410
Proactive chat with a message
by Customer.Care
by Customer.Care Proactive chat with a message
08-31-2013 5:31 AM
2 603
Problems with Banckle chat
by vdangelo
by noman.ali Problems with Banckle chat
08-19-2013 11:41 AM
2 605
3 Feature Requests: move status button, move auto reply, custom b...
by voiSip.Agent
by noman.ali 3 Feature Requests: move status button, move auto reply, custom bubble images
08-19-2013 11:35 AM
2 784
Banckle Chat - Proactive Invitation Query
by david.kurtz
by noman.ali Banckle Chat - Proactive Invitation Query
08-15-2013 9:28 PM
1 456
Customize Chat Button Image or Text?
by leealleyrc
by noman.ali Customize Chat Button Image or Text?
08-03-2013 2:52 AM
1 442
how to make the chat appear online?
by sbcohn
by noman.ali how to make the chat appear online?
08-01-2013 7:18 PM
1 434
Online not working
by admin123456789101112131415161718192021222324252627282930
by noman.ali Online not working
07-25-2013 6:02 PM
1 484
Customers not seeing responses
by Mundo
by noman.ali Customers not seeing responses
07-18-2013 5:35 PM
2 772
Banckle Chat Integration Help
by karl
by noman.ali Banckle Chat Integration Help
07-17-2013 4:08 PM
1 543
Chat Icon Disappears from Website When Service is Down
by Gvaughan
by noman.ali Chat Icon Disappears from Website When Service is Down
06-20-2013 7:14 PM
1 443
Dashboard data shows no visitor statistics
by ecahan
by noman.ali Dashboard data shows no visitor statistics
06-13-2013 6:49 AM
1 513
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